Terms of Service

Updated 4th August, 2025

These Matta Terms of Service (“Terms”) govern the use of the software products and services (the “Services”) provided by Matta Labs Ltd (“Matta,” “we” or “us”), a limited company registered in England and Wales (Company number 13452862, with registered office address 15 West Street, Brighton, England, BN1 2RL). The Services include, but are not limited to, the website and software available at https://www.matta.ai/. Please read these Terms carefully before using the Services. Our Privacy Policy explains how we collect and use your information (available at https://www.matta.ai/legal). By using our Services, you’re agreeing to be bound by these Terms and our Privacy Policy (together the “Matta Terms and Conditions”).

Use of the Services

Compliance

You must be at least 18 years old to use the Services. Subject to your compliance with the Matta Terms and Conditions, you may access and use our Services. In using our Services, you must comply with all applicable laws, the Matta Terms and Conditions and the relevant Service Agreement (as defined below) if applicable. You may not use our Services for any illegal, harmful, or abusive activity. For example, you are prohibited from:

Using our Services in a way that infringes, misappropriates or violates anyone’s rights.
Modifying, copying, leasing, selling or distributing any of our Services.
Attempting to or assisting anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
Automatically or programmatically extracting data or information.
Interfering with or disrupting our Services, including circumventing any rate limits or restrictions or bypassing any protective measures or safety mitigations we put on our Services.

Input

You may provide input to the Services (“Input”). You are responsible for Input, including ensuring that it does not violate any applicable law or the Matta Terms and Conditions. You represent and warrant that you have all rights, licences, and permissions needed to provide Input to our Services.

Logged-in Services

Organisation. If you use our services by logging into an account, you or the organisation that you represent (the “Organisation”) will have entered into an agreement with Matta for the use of the Services (the “Service Agreement”). Your use of the Services is further governed by the Service Agreement, as well as any terms and conditions or policies set by your Organisation, and your relationship with your Organisation. If your relationship with your Organisation terminates, you should cease to access these Services and your access to the Services may also be terminated.
Responsibilities for Your Account. You must provide accurate and up-to-date account information. You are responsible for all activities that occur under your account. You may not make account access credentials available to third parties, share individual login credentials between multiple users on an account, or resell or lease access to your account. You will promptly notify us if you become aware of any unauthorised access to or use of your account or our Services.

Termination

Subject only to any applicable Service Agreement, Matta may terminate your access to the Services at any time.

Services Content

Third-Party Services

The Services may include third party software, products, or services, (“Third Party Services”), and some parts of our Services may include output from those services (“Third Party Output”). Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.

Software

Our Services may allow you to download software, such as mobile applications, which may update automatically to ensure you’re using the latest version. Our software may include open source software that is governed by its own licences (including open source licences) that we’ve made available to you or your Organisation.

Intellectual Property Rights.

Services

Matta owns all rights, title, and interest in and to the Services.

Feedback

Matta appreciates feedback, and you grant Matta a fully paid-up, worldwide, non-exclusive, royalty free, worldwide, irrevocable licence to use any feedback or suggestions without restriction or compensation.

Third party infringement

If you believe that your intellectual property rights have been infringed, please send notice to the address below or fill out this form. We may delete or disable content alleged to be infringing and may terminate accounts of repeat infringers.

‍
Matta Labs Ltd.
15 West Street, Brighton, England, BN1 2RL
Attn: Legal / Copyright
‍

Written claims concerning copyright infringement should include the following information:

A description of the copyrighted work that you claim has been infringed upon;
A description of where the allegedly infringing material is located on our site so we can find it;
Your name, address, telephone number, and e-mail address; and
A statement by you that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law.

Liability

AS IS

THE SERVICES ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, NEITHER YOU NOR MATTA AND ITS AFFILIATES, SUPPLIERS, AND DISTRIBUTORS MAKE ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT. YOU ARE RESPONSIBLE FOR MAINTAINING AND BACKING UP ANY STORED DATA.

Limitation on Indirect Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER YOU NOR MATTA AND ITS AFFILIATES, SUPPLIERS, AND DISTRIBUTORS WILL BE LIABLE UNDER THIS AGREEMENT FOR (I) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR (II) LOSS OF USE, DATA, BUSINESS, REVENUES, SALES, OR PROFITS (IN EACH CASE WHETHER DIRECT OR INDIRECT), EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Limitation on Amount of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MATTA’s AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU (AND NOT YOUR ORGANISATION) PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE (IF APPLICABLE), OR TWO HUNDRED POUNDS (GBP200). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Liability which cannot be limited

NOTHING IN THIS AGREEMENT LIMITS ANY LIABILITY WHICH CANNOT LEGALLY BE LIMITED, INCLUDING BUT NOT LIMITED TO LIABILITY FOR: (I) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; OR (II) FRAUD OR FRAUDULENT MISREPRESENTATION.

Dispute Resolution

Informal Resolution

Matta wants to address your concerns without resorting to a formal legal case. Provided that the right to issue proceedings is not prejudiced by a delay, before filing a claim, each party agrees to try to resolve the dispute by contacting the other party through the notice procedures below. If a dispute is not resolved within 30 days of notice, you or Matta may bring a formal proceeding.

Organisational Resolution

To the extent that you access the Services as a result of an account procured by an Organisation, you agree that you will bring any issues that may form a dispute to your Organisation and not Matta. Your Organisation and Matta may then choose how to handle the issues or dispute.

Governing Law and Jurisdiction; Severability

These Terms and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) will be governed by and construed in accordance with the laws of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation. If any provision of this Agreement is determined by any court or arbitrator of competent jurisdiction to be invalid, illegal or unenforceable in any respect, such provision will be enforced to the maximum extent possible given the intent of the parties hereto. If such clause or provision cannot be so enforced, such provision shall be stricken from this Agreement and the remainder of this Agreement shall be enforced as if such invalid, illegal or unenforceable clause or provision had (to the extent not enforceable) never been contained in this Agreement.

Changes and Amendments

Subject to any Services Agreement, Matta may update the Matta Terms and Conditions from time to time.

Questions

Please send any questions to Matta at notices@matta.ai.